Jewish Community Services currently has an opening for a Rapid Response Network Coordinator

Location: Miami, FL 33181
Position Rapid Response Network Coordinator
Salary click to view
Degrees: BS, BA
Organization Type Family Services, Community Relations, Senior Services, Social Work, Food & Kosher Services, Case Management Services, Individual and Family Counseling, Federation, Outreach

Are you ready to make a difference in our community? At Jewish Community Services of South Florida (JCS), you’ll join a team of passionate professionals dedicated to making a positive impact in the lives of those we serve. Joining our team means contributing to a well-respected organization with over a century of service to the South Florida community, rooted in the values of compassion, inclusivity, and resilience. Our team members find purpose in empowering individuals and families through meaningful programs and initiatives. We foster a collaborative environment where your talents are valued, and you’ll have opportunities for personal and professional growth. If you’re looking to be part of an organization that values your contributions and promotes a culture of unity and support, JCS is the place to be.

The Rapid Response Network Coordinator (PT) must be familiar with a wide range of community resources and be able to provide information and referral services utilizing a data base of human services resources. The RRN Coordinator is responsible for developing, coordinating, and managing a network of local agencies, organizations, and volunteers dedicated to providing rapid response and support for refugee and asylee client care. The RRN Coordinator must possess excellent interpersonal skills as well as excellent computer skills. This role involves proactive planning, resource coordination, and communication to enhance the preparedness, response, and resilience of the communities we serve. The Coordinator will work with diverse stakeholders to foster relationships, ensure effective communication, and deploy rapid response strategies. Excellent verbal and written communication skills and excellent organizational skills are necessary. Will also be responsible for maintaining program data.

ESSENTIAL DUTIES AND RESPONSIBILITIES:
Responsibilities include the following, and other duties may be assigned:
• Assesses community needs for assistance with issues related to immigration and case management, and refers clients to appropriate internal agency, external agencies, and community resources
• Assesses and catalogue network participants for capacity, services delivered, and participant requirements
• Answers and responds to calls from external sources
• Assists in maintaining most accurate information using forms for new and existing network participants
• Maintains daily/monthly statistics of all forms of network participant contacts
• Attends agency meetings, trainings, and other related activities
• Maintains communication with external constituents
• Performs other job-related duties as needed and required by the agency

MINIMUM QUALIFICATIONS:
• Bachelor’s Degree in Education, Social Services, Business, Management or Health related field, required; A combination of education and experience will be accepted on a year-to-year basis
• Minimum 5 years’ work experience, strongly preferred
• Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals
• Ability to write routine reports and correspondence
• Ability to speak effectively before groups of clients or employees of organization
• Extensive knowledge of Microsoft Excel, Outlook, Teams, and Word
• Bilingual, strongly preferred

ABOUT: Jewish Community Services of South Florida (JCS) is the foremost non-profit, human services agency whose mission is to improve the quality of life and self-sufficiency of the Jewish and broader communities throughout South Florida in accordance with Jewish values. Founded in 1920, JCS delivers exemplary social services through compassionate and comprehensive programs that help people stay healthy and productive.

JCS is a 501(c)(3) not-for-profit organization and equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, age, religion, sex, sexual orientation, disability, gender identity, gender expression, national origin, or veteran status.

JCS strictly enforces a Drug-Free Workplace Policy, which prohibits the use, possession, distribution, or sale of controlled substances and alcohol on company premises, during work hours, or while representing the company. Pre-employment and random drug testing may be required as part of our commitment to a drug-free workplace.
All of Senior Management and Managers are required to actively participate in JCS' Milk and Honey, Matzah Mitzvah and other similar events. These events are essential to our organizational culture, and leadership participation is key to fostering team unity, supporting our values, and engaging with our community. By attending, managers and supervisors help set the standard for involvement and demonstrate our commitment to these meaningful traditions.

Status: Part-Time / Non-Exempt