Westchester Summer Day Program Associate

Westchester Summer Day located on the Long Island Sound in Mamaroneck, NY on a 26- acre campus.

Our 500 campers come from all over Westchester County, NYC, and beyond to spend their summer at our program. We are a service-driven day camp program for the Jewish community, providing superior staff leader to child ratio, flexible scheduling, a daily hot lunch, and a wide variety of summer activities including swimming, boating, challenge course featuring a climbing wall and full ropes course, nature programs, arts & crafts, music, sports and lots more.

Responsibilities include:
General Office Support and Communication:
-Organizing the summer office, daily sorting, and distribution of mail to families and staff, coordinating incoming deliveries, and sending out mailings
-Making positive impressions as the first person whom parents and donors see and speak with when they come to Westchester Summer Day
-Develop marketing and communication strategies and plans that advance WSD and drive increased engagement with prospective and current families.
-Give prompt responsiveness to inquiries and requests from all parties

Customer service:
-servicing camper families and prospective customers including daily communication (phone and email)
-provide Westchester Summer Day information to families and respond via email and phone to inquiries

-Represents Westchester Summer Day at events (Open Houses and Community Fairs)
-Assist sales, marketing, personnel, and other areas of program

-Summer Scheduling
-Communications and Social Media
-Obtain permits and certificates of insurance for all trips, rental, traveland vendors
-Prepare all essential documents in advance of Board of Health and ACA accreditation

Summer Transportation:
-Address parent concerns and questions
-Appoint bus counselors
-Summer Responsibilities:
-Managing lost and found
-Keep records on summer staff absences for payroll and bonuses

Requirements:
-3+ years of relevant work experience
-Should possess high energy, attention to detail, and the ability to organize effectively, self-driven and motivated, quick learner
-Superior customer service and telephone etiquette
-Must be extremely dependable and be able to work quickly and accurately
-Ability to prioritize and multi-task projects to meet deadlines and manage activities of a busy office
-Understanding social media and its ability to be used as a recruitment tool
-Working knowledge of Campminder, Canva, Google and Microsoft Suites
-Keen attention to detail

Westchester Summer Day has a small year-round summer staff. This position requires flexibility, a willingness to learn new skills and take on responsibilities outside the Program Associates published job description when needed.