Senior Operations Director

Gather, Inc.’s Senior Operations Director will be instrumental in building and managing the operational infrastructure of Gather, Inc. as it launches its national relational platform and continues local on-the-ground success. Gather Inc.’s Senior Operations Director will keep the wheels turning and help Gather, Inc. leadership lay the groundwork for a national movement while insuring consistency and excellence in Gather’s operational and organizational health, infusing a strategic and relational approach into every aspect of our work.

This is a senior-level position. We are looking for a hyper-organized, strategic individual who is excited to join an innovative grassroots Jewish nonprofit organization. This position comes with a competitive salary and a comprehensive benefits package.

TITLE: Senior Operations Director
APPLICATION DEADLINE: Sunday May 8th, 2022 at 11:59pm EDT
SALARY: $90k–$110k*
LOCATION: Remote possible, with preference for Washington, DC

*Salary range based on Washington, DC; flexible pending location.

Frequently cited statistics show that historical biases in hiring lead to less applications from women and underrepresented groups unless they have 100% of the qualifications. GatherDC is committed to removing bias in hiring; as such, we encourage you to break that statistic and apply. No one ever meets 100% of the qualifications! We look forward to your application.

WHO WE ARE:
Growing from the success of hyperlocal GatherDC’s relational engagement methodology, Gather, Inc. is a new project that trains change agents in the Jewish community to bring a relationship-centered approach to every aspect of their work, prioritizing the quality of Jewish connections and experiences over attendance. Our lived commitment to this relational methodology enables our clients to become ongoing partners in helping people access and create meaningful Jewish life wherever they seek it.

WHO YOU ARE:
The Senior Operations Director will be an integral member of Gather, Inc.’s national leadership team—driving, strengthening, and facilitating organizational cohesion throughout and between different programmatic entities for seamless cross-functional collaboration. Reporting to the Chief of Staff but working very closely with Gather, Inc.’s CEO and People & Culture Director, you will be a key player in ensuring our growing organization has the support structures it needs while maintaining our lean and agile mindset. The person filling this role will be dynamic, emergent, and responsive to our organizational needs while building out and strengthening the systems to support excellence and a people-first approach.

WHAT YOU’LL DO:
Financial & Governance Management

• Provide insight, analysis, and regular updates throughout the fiscal year to Managing Director and department heads to guide active budget management and compliance.
• Manage day-to-day financial tasks, including payroll, accounts payable and receivable, and general bank account oversight.
• Liaise with third-party bookkeepers to coordinate monthly reconciliations, quarterly updates, and regular financial forecasting and reporting.
• Oversee annual audit processes to prepare information for annual audit and tax filing.
• Manage and improve expense systems, including reimbursements and credit cards.
• Develop and maintain close relationships with Gather, Inc. program directors to ensure deep understanding of individual programmatic needs and synthesize cross-departmental needs and trends as they translate to budgetary and financial considerations.
• Ensure comprehensive, accurate, and up-to-date document storage for vendor contracts, MOUs, tax documents.
• Ensure compliance with financial controls and policies and update where necessary.
• Proactively identify gaps in financial systems to advance and strengthen organizational financial management and overall financial hygiene.

Organizational Development & Systems Management

• Build, implement, and improve upon organizational processes, policies, and systems that reflect Gather’s mission and values while strengthening organizational effectiveness and excellence.
• Support team workflow processes by proactively identifying system improvements and providing necessary initial and ongoing training for said processes.
• Provide insight on ongoing organizational systems effectiveness and be proactive in researching and recommending new solutions to Gather’s expanding operational needs.
• Exercise strategic foresight to identify gaps in organizational systems to improve efficiency and effectiveness.

Facilities & Administration

• Work closely with the Operations Coordinator to ensure they’re successfully managing day-to-day office operations, procedures, and services including security, telecommunications, office supplies, furniture needs, and shipping and mailing needs for Gather, Inc.’s DC hub.
• Ensure remote employees’ office needs are appropriately resourced and maintained.
• Provide ongoing facilities management, including planning and oversight of short and long-term facilities projects, overseeing regular maintenance, and proactively addressing necessary facility needs.
• Serve as primary liaison in tenant-landlord communications where applicable.

Oversee Operations Team

• Support and manage Operations Coordinator in operational and administrative projects, including but not limited to delegation of facilities management tasks, A/R and A/P invoicing and maintenance, systems support and documentation, and more.
• Steward Director of People and Culture and Operations Coordinator’s professional development, including general mentorship and forwarding/connecting to professional growth opportunities.
• Work closely with the Director of People and Culture to ensure the administration, coordination, operation, and execution of Gather, Inc.’s HR functions aligns with its strategic organizational objectives while investing and aligning with its organizational culture and core organizational values.

QUALIFICATIONS:

• You have 6 to 10 years of full-time professional experience.
• You’re self-motivated, working equally well independently as well as part of a team.

WHAT WE’RE LOOKING FOR
You’re organizationally savvy. You have a clear understanding of how the different elements of an organization slot together as interdependent pieces of an interconnected system, and are able to integrate organizational culture, processes, workflows, departments, and challenges to meaningfully impact and advance organizational objectives. You harness “big-picture thinking” and can successfully articulate your goals and cultivate cooperation and buy-in to make them happen.

You’ve got financial acumen. You have a high-level knowledge of financial and accounting principles to confidently and competently guide the full cycle of organizational financial management. You’re able to successfully synthesize individual financial functions to provide accurate financial analysis and provide insight on their future implications.

You manage complexity with ease. You're great at quickly learning and understanding new concepts and integrating complex information to identify strategies and solutions appropriate to the task of problem at hand. You demonstrate keen insight into complicated set of problems or concepts and are able to articulate the core idea or issue, breaking them down into clear and manageable components to find the best possible solution.

You’ve got a strategic mindset. You’re able to zoom out of the daily grind and understand how the different components of the work fit together in the larger picture. You’re able to hold the macro and the micro simultaneously and are energized by the puzzle of how they all fit together, both in the present moment and in looking toward the future.

You’re detail-oriented. You are thorough, accurate, and organized, and things rarely fall through the cracks. You’re able to see all pieces of the puzzle, and are not afraid to ask follow-up questions to get to the root of a problem.

You're able to optimize work processes. Whether you’re on the ground making small tweaks to smooth things out or taking a step back to re-envision the entire system at a macro level, you know what is needed where to improve organizational workflows. You understand not only what systems need to be in place to keep the work moving, but are always looking for new opportunities to identify where these systems can interact in more efficient and holistically effective ways.

PLEASE APPLY IF:

• You are excited to get in on the ground floor of a new project and be an instrumental piece of building it as it grows.
• You enjoy change and creativity.
• You are an awesome human being.

BENEFITS & SALARY:

• We offer a competitive salary ranging from $90,000–$110,000, commensurate with experience and location.
• We provide amazing benefits, including robust employer-sponsored healthcare options, generous discretionary and sick leave, retirement matching, an annual professional development stipend, and more.

WHAT TO EXPECT:
We know the job application process is never a walk in the park, but we try to make our hiring process as transparent and painless as possible. While we cannot have a conversation with every applicant, we commit to reaching out to every single person who crosses our screen to let them know where they stand in the process within a timely manner (this usually looks like one business week). We recognize the time and effort it takes to prepare and submit this application, and we appreciate your consideration of this role.

For everyone looking for a peek behind the curtain, here’s what our general process will look like:

April: Role is live and accepting applications through May 8th.
May: Candidates with applicable experience will have a 15-minute phone call with Gather, Inc.’s internal screener.
May/June:

• Candidates who advance to the interview stage will have a 60-minute Zoom conversation with the Chief of Staff.
• Candidates who advance to the next stage will have a 45-minute conversation with GatherDC’s current Operations Director.
• Candidates who advance to the second stage will have a final 45-minute interview with Gather, Inc. CEO and Chief of Staff.
• Hiring Manager will be checking references.
  Late June: Offer will be extended!
  August 1: First Day!

Feel like a long process? We know. It does to us too. Gather is observing the shmita year with a two-week break in July, and we are closing up shop at 5pm on July 1 to give our staff some well-deserved rest. We promise we’re working as hard as we can to move through this process as quickly as we can while giving both your applications & our staff’s energies the time and attention they deserve—and that when you join us, we’re totally ready to get you up to speed and ready to rock.

Okay, you’ve made it to the bottom. Ready to apply!?!

Please submit your resume and cover letter at https://www.tfaforms.com/4977024; we are unable to accept applications via email at this time. Applications are being accepted on a rolling basis through May 8.

We deeply value the diversity of insight, perspective, and experience brought by people from backgrounds typically underrepresented in Jewish organizations. This includes Black, Latinx, and Asian people, Black Jews, Jews of Color, Sephardi and Mizrachi Jews, lesbian, gay, bisexual, trans, gender non-conforming people, and people with disabilities. We also welcome applications from people of diverse religious, spiritual, and cultural backgrounds.